Custom Mrs. Shirt – Personalized Name Tee for Brides & Wives

Where do you ship from?

All of our products are printed & shipped in Hallandale Beach, Florida However, if you place an international order, we may redirect your order to one of our international warehouses for faster shipping!

Can I track my package?

You bet! All orders come with full tracking. We will send you the tracking as soon as your order ships - Tracking may take up to 48hr to update by the carrier

How long will it take to get my order?

Fulfillment time can range from 2-3 days depending on volume, as each garment is made to order. 

Shipping times once your product is shipped: 

USA - 3-10 Business Days 

Europe - 10-20 Days

Worldwide - 10-27 Business Days

Do you ship worldwide?

Yes!, We definitely do.

To estimate when you can expect your order, please refer to the time frame below:

Please note:

1. The above time frame is only applied for orders to the US with standard shipping methods.
2. The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
3. International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
4. For order including Canvas/ Poster: Cannot be delivered to PO Box. Product will be shipped separately to ensure safe delivery. Free shipping policies are not applied.
5. When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.

INCORRECT ADDRESS

Make sure you provide the correct address at checkout because:

• If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. 
• We are not responsible if your order gets delivered to the wrong address or returned to sender (as all of the items would be donated right after they come back to our warehouse)

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering AdorbCustomTees.com and if you have any questions, please don't hesitate to contact us via: hello@adorbcustomtees.com !

All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!

What is your return and refund policy?

All of our garments are made to order for each customer. Therefore, items cannot be returned or refunded unless they are defective or incorrect. Once an order is placed, it is immediately sent to production, so changes cannot be made if reported the next day. Please double-check your order details before confirming your purchase.

Can I cancel my order?

Orders CANNOT be canceled after they are placed, as payment is processed automatically and production begins immediately.

How long does it take to receive my order?

Each item is made to order, with fulfillment taking 2-3 business days. Shipping times vary based on location:

USA: 3-10 business days
Europe: 10-20 business days
Worldwide: 10-27 business days.

What is Priority Shipment?

Priority Shipment accelerates the production process so your order is processed and shipped as quickly as possible. However, once it leaves our facility, any carrier delays are beyond our control.

How can I ensure my print details are correct?

To avoid errors, please carefully review your order details, including text, colors, and design placement, before confirming your purchase.

The design will be printed exactly as entered.

We do not modify or correct text errors, so please double-check spelling and details. If the incorrect info was due to an error in the order placement, we cannot offer a refund or replacement, as all items are custom-made based on the details provided at checkout.

Tip: Always review your confirmation email after ordering to ensure all details are correct!

How do I choose the correct size?

Since this is apparel, please ensure you select the correct size before placing your order. For your convenience, a size guide is available at checkout. https://adorbcustomtees.com/pages/size-guide

Reminder: Customized items cannot be returned or refunded. Double-check your size to ensure the perfect fit for your body frame.

What if my item is damaged or incorrect?

If you receive a damaged, defective, or incorrect item, email hello@adorbcustomtees.com with photo proof. We may offer a replacement, refund, or store credit depending on the situation.

What happens if I enter the wrong address?

Please ensure your address is correct at checkout.

If an incorrect address is detected, we may contact you for corrections, which could cause delays.

We are not responsible for orders sent to the wrong address.

Have more questions? 

You can contact us through our contact page! We will be happy to assist you.